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Terms & Conditions

The terms that govern your use of our website, and the terms that apply to SMS text messaging.

Last updated: 1/6/2025

Welcome to Maiwand Primary Care Clinic ("we," "our," "us"). These Terms of Use ("Terms") govern your use of our website ("Website"), and all associated services provided by our medical practice ("Services"). By accessing or using this Website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must not use our Website.

1. Purpose of Website

The Website is intended to provide general information about our medical practice, our services, and resources related to healthcare. It is not intended to provide medical advice, diagnosis, or treatment. If you are seeking medical advice or care, please contact our office directly or consult a healthcare professional.

2. User Responsibilities

  • You agree to use the Website only for lawful purposes and in accordance with these Terms.
  • You agree not to engage in any activity that could interfere with or disrupt the functionality of the Website.
  • You are responsible for ensuring the accuracy and completeness of any information you provide through the Website.

3. Privacy and Confidentiality

We are committed to protecting your privacy. Your use of the Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information, including Protected Health Information (PHI) as required under the Health Insurance Portability and Accountability Act (HIPAA).

Please note that any communication through the Website, including email or other forms of online messaging, does not create a doctor-patient relationship and may not be secure. For confidential medical inquiries, please contact us directly through secure means, such as a patient portal or by phone.

4. No Medical Advice

The content on this Website is for informational purposes only and should not be considered as medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

5. Appointment Scheduling

If available, you may be able to request appointments through the Website. Appointment requests do not constitute a confirmed appointment until you receive confirmation from our office. We reserve the right to modify or cancel appointments in our sole discretion.

By scheduling an appointment via the Website, you agree that you are doing so with full understanding of the limitations of online scheduling and that our practice reserves the right to decline or reschedule appointments as needed.

6. Third-Party Links

Our Website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content or privacy practices of these third-party sites. By using these links, you acknowledge that you are leaving our Website and enter the domain of a third party.

7. Intellectual Property

All content on the Website, including text, images, logos, and trademarks, is the property of Maiwand Primary Care Clinic or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Maiwand Primary Care Clinic is not liable for any damages arising from your use or inability to use the Website, including any direct, indirect, incidental, special, or consequential damages. We do not guarantee that the Website will be error-free, secure, or free of viruses.

Under Texas law, any limitation of liability provision may be subject to certain exclusions and restrictions, particularly in cases of negligence or intentional misconduct. Nothing in these Terms is intended to exclude or limit liability to the extent prohibited by Texas law.

9. Termination

We may suspend or terminate your access to the Website at any time without notice, for any reason, including if we believe you have violated these Terms. Upon termination, your right to use the Website will immediately cease.

10. Modifications

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last updated" date. By continuing to use the Website after such changes, you agree to be bound by the updated Terms.

11. Contact Information

If you have any questions or concerns about these Terms of Use or our Website, please contact us at:

Maiwand Primary Care Clinic
320 Kingwood Executive Dr., Suite B
Kingwood, TX 77339
(346) 353-6440
contact@maiwandprimarycare.com

SMS Terms and Conditions

1. SMS Consent Communication

Information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If consent has been given to receive text messages from Maiwand Primary Care Clinic, messages may be received related to the following:

  • Appointment reminders
  • Customer care

Example: "Patient name, you have an upcoming visit on (date) at (time) at 320 Kingwood Executive Dr., Suite B, Kingwood, TX 77339. Please arrive 15 minutes before your appointment time. If you have any questions, please call (346) 353-6440. Reply STOP to opt out from Maiwand Primary Care Clinic messages."

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to appointments or customer care.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

Opt in to receive SMS messages from Maiwand Primary Care Clinic by submitting our online contact form at https://maiwandprimarycare.com/contact.

6. Opt-Out Method

Opt out of receiving SMS messages at any time by replying "STOP" to any SMS message received. Alternatively, you may contact us directly to request removal from the messaging list.

7. Help

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (346) 353-6440. If SMS messages are not desired, the SMS consent box on our forms can be left unchecked.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • Opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions.
  • Message frequency may vary.